My box shipped to the wrong address!Updated a month ago

Oh no! Don’t worry—we’ll do everything we can to help get your Squawk Box to you. It happens to the best of us; sometimes we forget to update our address after moving, and that’s okay!

Here’s what to do:

1. Check for Mail Forwarding:
   Once a box leaves our facility, we unfortunately can’t stop or reroute it. Since we ship with USPS, your best option is to ensure you have mail forwarding set up. You can set it up easily on the USPS website here:
   👉 Set Up Mail Forwarding

2. Update Your Subscription Address:
   Don’t forget to update your address for future boxes! You can find step-by-step instructions in our How Do I Change My Address? article.

3. If Forwarding Doesn’t Work:
   If mail forwarding isn’t an option or doesn’t resolve the issue, please reach out to our support team. We’ll do our best to make things right for you and your feathered friend! Note: Boxes that require re-shipment due to an incorrect address will be subject to a $10 reshipment fee.