‎We want to make sure that you and your bird are 100% satisfied with your Squawk Box. Your happiness is our number 1 priority.

Your happiness&#x2014;and your bird&#x2019;s&#x2014;is our #1 priority! We&#x2019;re committed to making sure every Squawk Box brings joy, enrichment, and satisfaction.If something in your box isn&#x2019;t quite right, don&#x2019;t worry&#x2014;we&#x2019;ve got you covered! Just <a href="https://squawkboxes.com/pages/contact-us" rel="noopener noreferrer" target="_blank">reach out to us</a>, and we&#x2019;ll work with you to make it right. Whether it&#x2019;s a replacement, a fix, or a solution tailored to your needs, we&#x2019;re here to ensure you and your bird are 100% thrilled.

What is the Happy Birds Guarantee?

Oh no! That shouldn't have happened. Let's make it right!

Oh no! We&#x2019;re so sorry to hear something went wrong with your Squawk Box&#x2014;that&#x2019;s not the experience we want for you or your bird.Let&#x2019;s make it right! If you&#x2019;re missing an item or receive a damaged product in your Squawk Box, simply <a href="https://squawkboxes.com/pages/contact-us">contact us</a>, and we&#x2019;ll ship out replacements as quickly as possible.Your bird deserves the best, and we&#x2019;re here to ensure they get it! &#x1F49A;&#x2728;

Can I get replacements for damaged or missing products?

Although we can't join you live, our robot buddy will be happy to help you out or take a message.

Make sure to check the FAQ to help find your answer. 
If you still have questions or comments, please fill out the form below. We usually respond within 24 hours on business days. Response times may be slower on weekends and holidays.

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Squawk Box

Happy Birds Only Guarantee

What is Squawk Box?

What comes in a Squawk Box?

What size Squawk Box should I get?

Can I gift someone a Squawk Box?

How often will I get my box?

When is the cutoff date to order this month's box?

What should I do if my bird does not play with the toys?

About Squawk Box

When will I be billed?

My payment failed, what do I do?

What is your refund policy?

Why do I have a $0 order in my account?

Price Lock Promise

Billing

When will my first box ship?

Where do you ship?

Do I have to pay for shipping?

When will I receive my Squawk Box?

How do I change my address?

How do I track my shipment?

Do you accept returns?

I checked my tracking number. Why hasn't my box moved in a while?

My box shipped to the wrong address!

My order is marked"delivered", but I never got my box?

How come my Squawk Box delivery failed and was returned to sender?

Shipping and Delivery

Why can't I login to my account?

Can I skip a month?

Can I move my renewal date?

Can I change the size of my Squawk Box?

How can I apply a discount code to my subscription?

How do I update/change my payment method?

How do I cancel my subscription?

Will I get a refund if I cancel my Squawk Box subscription?

Managing Your Subscriptions

Do you have a rewards program?

Can I refer a friend?

How do I redeem rewards points?

Reward and Referrals

Promotions